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Loyalty Program Terms and Conditions

MIDNIGHT GROCERY Loyalty Program

Terms and Conditions

Welcome to the MIDNIGHT GROCERY Loyalty Program.

Registration

You must be a minimum of 18 years to register and join our loyalty program. The MIDNIGHT GROCERY Loyalty Program is for personal shoppers only. The MIDNIGHT GROCERY Loyalty Program operates on a digital membership basis only — no physical card is issued.

Conditions

  • There is a limit of one registered membership per person.

  • A registered membership is not transferable.

  • Please keep your personal details updated. If your personal details change, we might not be able to offer or provide additional benefits and may need to cancel your membership.

Earning Points

  • To earn points, you must present your MIDNIGHT GROCERY Loyalty Program Digital Card (e.g. via the app or your registered mobile number/email) before the transaction is finalised at the register. Points cannot be earned retroactively or added after a transaction is completed.

  • Points earn rate is determined by the issuing store and may vary from time to time.

  • Some exclusions, including tobacco products, do apply. Please check with your issuing store for details.

Redeeming Points

  • Points may be redeemed for a discount of $10 for every 1,000 points accumulated on your account.

  • Points can only be redeemed in increments of 1,000. Balances below 1,000 points cannot be redeemed until the next 1,000-point threshold is reached.

  • Redemptions must be requested at the time of purchase and cannot be applied retroactively to a completed transaction.

  • We reserve the right to change the points redemption rate or redemption conditions at any time.

Points Expiry

  • Points are earned and tracked on a rolling basis. Points not redeemed within 12 months of the date they were earned will expire and be forfeited.

  • Where points are redeemed, points will be deducted starting with the oldest earned points first.

  • Expired points cannot be reinstated, exchanged, or credited back to your account.

How to Cancel Your Membership

  • You may cancel your membership and Digital Card at any time by contacting us directly.

  • If your membership is cancelled, any outstanding benefits, including unredeemed points, will be forfeited.

Account Access Issues

  • Your Digital Card is linked to the personal details registered on your account. If you lose access to your account (for example, a change of mobile number or email), please contact us to update your details.

  • We may verify your identity before making any changes to a registered account.

Important Information

By joining the MIDNIGHT GROCERY Loyalty Program and using your Digital Card, you will be deemed to be participating and have accepted our Terms and Conditions.

Your Digital Card and membership are provided by, and remain the property of, the issuing store. Your issuing store reserves the right, at any time without notice, to:

  • Decline to register a membership;

  • On reasonable grounds, withdraw or cancel a membership and entitlements to other benefits;

  • Terminate a member's participation in the MIDNIGHT GROCERY Loyalty Program; or

  • Terminate the MIDNIGHT GROCERY Loyalty Program completely.

Privacy

We respect your privacy. Your personal information will remain confidential and will not be given to any other organisation or third party unless agreed to by yourself.

You consent to us using your personal information to operate and provide you with membership benefits (which may include our membership newsletter) and to offer you other benefits from our store. You also consent to us using your personal information to assist in planning and researching product range and service offerings.

Changes to Terms and Conditions and Termination

We reserve the right to change, suspend, or terminate these Terms and Conditions, the MIDNIGHT GROCERY Loyalty Program, and any benefits at any time.

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